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Contact Us

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President's Corner

Customer Care — A word from Hannaford President Mike Vail

Hi, I'm Mike Vail, President of Hannaford Supermarkets. We've been listening, and learning from customers ever since we got our start on the Portland, Maine waterfront in 1883. We're always evolving in ways that help us serve you better. I'd like to personally invite you to share your thoughts with us. Feedback, praise and ideas are welcome. We'll do our best to learn from you and make your shopping experience the best it can be. Thanks.
Customer Service Feedback form


Questions about Hannaford?

You might just find the answers on our Frequently Asked Questions (FAQs) page.

Product Feedback

Are we carrying the products you like? Have a product-quality concern? Want more information about a product we offer? Product Feedback form

Customer Service

Have you had an outstanding experience at one of our stores and want to share it with us? Do you have suggestions about how we can make your shopping experience more convenient and enjoyable? We want to hear from you. Customer Service Feedback form

Ask our Dietitian

Meet our knowledgeable, experienced online dietitian, Kris Lindsey. Kris can answer your questions about diet, nutrition and other wellness topics. Check out our Ask our Dietitian page for lots of great information, including our frequently asked questions about nutrition and our calendar of wellness events and free classes.

Corporate office

Hannaford Supermarkets, 145 Pleasant Hill Road, Scarborough, ME 04074

For customer concerns or questions – (800) 213-9040
For our corporate directory – (800) 442-6049

The Customer Information Center operating hours:
Monday, Tuesday Wednesday and Friday: 8:00 AM - 7:00 PM
Thursday: 8:00 AM - 10:00 AM, 11:45 AM - 7:00 PM
Saturday: 9:00 AM - 1:00 PM