At Hannaford, we are committed to maintaining the security of our systems and data. We believe that good security is critical to the trust of our customers, associates and suppliers. As such, we strive to continuously improve our security and welcome your help.
Enhancement of Data and System Security at Hannaford
If you have found a weak spot in one of our systems, we would like to hear about this from you directly, so the necessary measures can be taken as quickly as possible to enhance system security. In order to enhance system security responsibly, we kindly ask for your help with the following.
- E-mail your findings to email@example.com.
- Provide sufficient information to reproduce the problem, so Hannaford can address it as quickly as possible. The IP address or the URL of the system affected, and a description of the findings are usually sufficient, but more information may be needed for more complex findings.
- Include your contact details so Hannaford can contact you.
- Report your findings as quickly as possible after discovery.
- Do not share any information about the findings with any other party than designated associates at Hannaford.
- Do not perform any acts other than those that are necessary to reveal the findings.
We expect you not to:
- Install malware.
- Copy, change or delete data in a system (an alternative to this is to make a directory listing of a system).
- Make changes to a system.
- Repeatedly access the system or share access with others than designated persons at Hannaford.
- Use so-called “brute force” to access systems.
- Use denial-of-service or social engineering.
- Perform any action that might potentially disrupt Hannaford’s systems.
What you can expect:
- Hannaford does not share your personal details with third parties without your permission, unless required by law.
- Your name will be mentioned in connection with the findings only after mutual consultation.
- Hannaford will send you a confirmation of receipt as soon as reasonably possible.
Hannaford offers a reward as thanks for your help. Depending on the seriousness of the findings and the quality of the report, the reward can vary from a T-shirt, a meet & greet with our IT security team, to a maximum of $300 in gift vouchers for a serious finding that was previously unknown to us.