Grocery delivery with
hannaford to go
Relax, your groceries are on the way.
Life is easier when we do the shopping for you! Just select your items online and we'll shop the way you shop – carefully choosing each item for quality and freshness. Once your order is complete, your groceries will be delivered right to your door at a time that's convenient for you!
Give it a try – the delivery fee is waived on your first order.
Grocery delivery is currently available in select delivery areas in the following locations and coming soon to more:
How it works
Shop online and choose a delivery time that's convenient for you.
We'll shop for you
Our expert shoppers carefully select the freshest items for you.
Delivered by Instacart
We've partnered with Instacart to get your order from our store to your door.
Sign up for an account or sign in before you start so that all your shopping is saved.
Jump-start your cart
Shop from your recent purchases online or in-store to start your next cart.
Got coupons and rewards?
Perfect. They're automatically applied when you check out.
First order fee is waived
Try it out – the fee for your first order is always waived and there's no minimum order requirement.
Reserve your delivery time at least 4 hours ahead. All delivery times are subject to availability.
Many ways to shop
Shop directly from the Weekly Flyer , begin with your own order history, shop by department or simply type item names into the search bar.
Frequently Asked Questions
What are the delivery hours of operation?
Delivery hours of operation vary by store. Please check available time slots before starting your order. The time slot selector shows real-time availability.
Is there same-day delivery?
Yes, place your order a minimum of four hours in advance for a same-day delivery. All delivery time slots are subject to availability. There are limits on the number of orders for each hourly time slot.
Who delivers the order?
We've partnered with Instacart for order delivery. All Instacart delivery drivers are helpful and hardworking and have met rigorous security standards. Please secure your pets prior to your driver's arrival.
Should I tip the driver?
Yes, tipping your delivery driver is greatly appreciated. You will have the option to add a tip to your order at checkout.
What can I expect on the day of my delivery?
If you selected the Door Drop delivery preference during checkout, your driver will leave the bags on your doorstep or at your building entrance and text a photo to the phone number listed in your Account Settings upon completion. Door Drop is not available for deliveries containing alcohol items.
If you selected the Bag Handoff delivery preference during checkout, after establishing contact your driver will meet you at your door or desired location to directly hand off your groceries. If your order contains alcohol items, you will be required to show a valid ID at the time of delivery.
Please retrieve and unpack your groceries as soon as possible to not compromise quality or safety.
How is delivery different from pickup?
- Paper coupons will be not accepted with delivery, but digital coupons you've clipped and added to your account will automatically be applied to your order.
- The delivery driver cannot accommodate a rejected substitution.
- You cannot choose a specific Hannaford store to fulfill your order. Locations are predetermined by zip code for best delivery accommodations.
- Contact Consumer Relations directly for questions and support regarding your order at (800) 213-9040. They will connect you with the fulfillment store if needed.
Who do I contact if there's an issue with my delivery?
If you're having issues with your delivery, please call (800) 213-9040 or click here to fill out an online form.
How can I use my previous purchase history to build my cart?
There are two ways to build your cart from previous purchases:
- Add items from a specific online order or in-store shopping trip from the My Orders page in your account.
- Visit your Recent Purchases page and add items that you bought within the last 90 days.
How are products added to my Recent Purchases?
Products from your Hannaford To Go orders are added automatically. Products from in-store purchases are added when you type in your phone number at the register or by scanning the bar code from the Hannaford App.
Can I filter by Recent Purchases when searching for products or while browsing departments?
Yes. When logged into your hannaford.com account, you can filter any product listing or search result by checking the "Recent Purchases" box. On smaller screens (tablet and mobile), you may find the "Recent Purchases" box by clicking the "Refine" button.
What if I can't find an item on the site?
If you're unable to locate a product online, but think we carry it, add a note in the order comments when you check out. Enter as much information about the product as possible and we will make our best effort to find it for you.
What is "average weight"?
When you shop online certain items priced by weight, such as bananas or hamburger, will show an "average weight" and are ordered as "each." The "average weight" is provided to help you understand the typical weight of a single item or package and to calculate an approximate price based on the quantity you choose.
Example: The average beef chuck roast weighs 3.5 lb. When you select "each" and quantity 1 you'll receive a roast of about 3.5 lb. A single apple is about 0.45 lb. If you need 5 apples we will calculate the price in your cart based on the approximate weight of each apple. When we prepare your order we will weigh the items to determine the final price.
Can I order my regular groceries and special occasion items like deli platters and birthday cakes together?
No, special occasion items like personalized cakes and platters are not available for delivery. If you'd like to purchase special occasion items for in-store pickup, please place a separate special occasion order.
Can I add special instructions regarding products?
Yes. Want bananas that are a little green? Want your steak 2-inches thick? You can add special instructions to each item in your shopping cart. You can also leave a note if there are items on your list for which you don't want any substitutions.
Can I buy age restricted items like tobacco or alcohol online?
Age restricted items are not available for delivery. If you'd like to purchase age restricted items for in-store pickup, please place a separate pickup order.
Can I modify or cancel an order?
For same-day orders placed at least five hours in advance you will have one hour to modify.
For next day orders, the last chance to modify your order is 4 a.m., day of delivery.
If you would like to modify your order, please log in and visit your orders page. If the fulfillment store has not begun processing your order you can edit or cancel. If your order is already being processed, you may contact Consumer Relations at (800) 213-9040 to reschedule or add items.
When you edit your order online please be aware that you will need to go through the online checkout steps again and will receive an updated email confirmation and a new order number.
What will I receive for order confirmation?
We will send you an email confirmation. Your delivery driver will be contacting you via text message on the day of delivery.
Are there any items I can't order online?
There are only a few items that are not available online like greeting cards and select seasonal items. Please note that alcohol and tobacco items are not available for delivery in New York state.