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  • Now we deliver!

    hannaford to go

    Relax, your groceries are on the way.

Life is easier when we do the shopping for you! Just select your items online and we'll shop the way you shop – carefully choosing each item for quality and freshness. Once your order is complete, your groceries will be delivered right to your door at a time that's convenient for you!

Give it a try – the delivery fee is waived on your first order.

Current Delivery Area

Delivery is currently available in select zip codes in Albany and the Capital District Region of New York.

Get Started

How it works

Order online

Shop online and choose a delivery time that's convenient for you.

We'll shop for you

Our expert shoppers carefully select the freshest items for you.

Delivered by Shipt

We've partnered with Shipt to get your order from our store to your door.

Frequently Asked Questions

What are the delivery hours of operation?

Delivery is available seven days a week from 9 a.m. to 9 p.m. You'll choose your preferred day and time during the checkout process.

Is there same-day delivery?

Yes, place your order a minimum of four hours in advance for a same-day delivery. All delivery time slots are subject to availability. There are limits on the number of orders for each hourly time slot.

Who delivers the order?

We've partnered with Shipt for order delivery. All Shipt delivery drivers are helpful and hardworking and have met rigorous security standards. Please secure your pets prior to your driver's arrival.

Should I tip the driver?

Yes, tipping your delivery driver is greatly appreciated.

What happens to my delivery order if I'm not home?

The delivery driver will never leave an order at the doorstep. If you're not home during the delivery time, the driver may wait until the end of the delivery window time for you to arrive. If you don't arrive during this time, the driver will return the order to the store and you may be charged a fee. A Hannaford To Go associate will contact you to arrange another delivery time or refund.

How is delivery different from pickup?

  • All payments are made online prior to delivery. No change in payment can happen at the time of delivery.
  • Paper coupons will be not accepted with delivery, but digital coupons you've clipped and added to your account will automatically be applied to your order.
  • The delivery driver cannot accommodate a rejected substitution.
  • You cannot choose a specific Hannaford store to fulfill your order. Locations are predetermined by zip code for best delivery accommodations.
  • Contact Consumer Relations directly for questions and support regarding your order at (800) 213-9040. They will connect you with the fulfillment store if needed.

Who do I contact if there's an issue with my delivery?

If you're having issues with your delivery, please call (800) 213-9040 or click here to fill out an online form.

What if I can't find an item on the site?

If you're unable to locate a product online, but think we carry it, add a note in the order comments when you check out. Enter as much information about the product as possible and we will make our best effort to find it for you.

What is "average weight"?

When you shop online certain items priced by weight, such as bananas or hamburger, will show an "average weight" and are ordered as "each." The "average weight" is provided to help you understand the typical weight of a single item or package and to calculate an approximate price based on the quantity you choose.

Example: The average beef chuck roast weighs 3.5 lb. When you select "each" and quantity 1 you'll receive a roast of about 3.5 lb. A single apple is about 0.45 lb. If you need 5 apples we will calculate the price in your cart based on the approximate weight of each apple. When we prepare your order we will weigh the items to determine the final price.

Can I order my regular groceries and special occasion items like deli platters and birthday cakes together?

No, special occasion items like personalized cakes and platters are not available for delivery. If you'd like to purchase special occasion items for in-store pickup, please place a separate pickup order.

Can I add special instructions regarding products?

Yes. Want bananas that are a little green? Want your steak 2-inches thick? You can add special instructions to each item in your shopping cart. You can also leave a note if there are items on your list for which you don't want any substitutions.

Can I buy age restricted items like tobacco or alcohol online?

No, alcohol and tobacco items are not available for delivery in New York state. If you'd like to purchase alcohol and tobacco items for in-store pickup, please place a separate pickup order.

Can I modify or cancel an order?

For same-day orders placed at least five hours in advance you will have one hour to modify. For next day orders please use the following guidelines:

If your delivery time is before 2 p.m., the last chance to modify your order is 4 a.m., day of delivery.

If your delivery time is after 2 p.m., the last chance to modify your order is 9 a.m., day of delivery.

If you would like to modify your order, please log in and visit your orders page. If the fulfillment store has not begun processing your order you can edit or cancel. If your order is already being processed, you may contact Consumer Relations at (800) 213-9040 to reschedule or add items.

When you edit your order online please be aware that you will need to go through the online checkout steps again and will receive an updated email confirmation and a new order number.

What will I receive for order confirmation?

We will send you an email confirmation. Your delivery driver will be contacting you via text message on the day of delivery.

Are there any items I can't order online?

There are only a few items that are not available online like greeting cards and select seasonal items. Please note that alcohol and tobacco items are not available for delivery in New York state. If you'd like to purchase alcohol and tobacco items for in-store pickup, please place a separate pickup order.

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