Effective November 7, 2017
This document sets out the terms and conditions (the "Terms") under which you may access and use the websites, mobile applications, electronic kiosks and online programs, including the digital products and services available through them (collectively, the "Digital Services"), made available in the United States by Hannaford Bros. Co., LLC and its affiliates/subsidiaries (collectively, "Hannaford"). Please read these Terms carefully. By using the Digital Services, you agree to be bound by all of the Terms. If you do not accept any of the Terms, please immediately cease use of the Digital Services and do not again access or use any Digital Services. Hannaford may, in its sole discretion, revise these Terms at any time; therefore, you should visit this page periodically to review the Terms.
1. Access and Use of Digital Services
Hannaford reserves the right, in its sole discretion, to limit or terminate your access to or use of the Digital Services, in whole or in part, at any time without notice. Termination of such access or use will not waive or affect any other right or relief to which Hannaford may be entitled at law or in equity.
The Digital Services are not directed to children under the age of 13, and Hannaford does not knowingly collect personal information from children under the age of 13 via the Digital Services. If Hannaford becomes aware that it has inadvertently received personal information from someone under the age of 13 via the Digital Services, Hannaford will take reasonable steps to delete the information from its records.
2. My Hannaford Rewards Program Terms and Conditions
The My Hannaford Rewards program terms and conditions in this Section 2 (the "Program Terms") set forth the rules and limitations applicable to the My Hannaford Rewards program ("My Hannaford Rewards" or the "Program").
By participating in the Program, you specifically agree to be bound by the Program Terms. Please read Program Terms carefully and keep a copy for your records. We suggest you review the Program Terms periodically, as they may be updated from time to time.
3. Use of Content
Content accessible through the Digital Services, such as text, graphics, images, software, features, tools and code (collectively, the "Content"), is the property of Hannaford and protected under United States and foreign copyright laws. In connection with your use of the Digital Services, Hannaford grants you a limited, non-transferable, non-exclusive, revocable license to access, view, use, print and download a single copy of the Content for your personal use, provided you do not modify or delete any copyright, trademark or other proprietary notice that appears in the Content. Hannaford may revoke this license at any time for any or no reason. Other than as expressly allowed in these Terms, any other use of the Digital Services or Content is expressly prohibited. You may not sell or modify Content or reproduce, display, distribute or otherwise use Content in any way for any public or commercial purpose. Use of Content on any other online or digital platform or in a networked environment is prohibited. Unauthorized use of Content violates copyright, trademark and other laws.
The Content we choose to make available on the Digital Services from time to time may be used solely for personal, noncommercial purposes in compliance with all laws and regulations that apply to you. We expect you to use the Digital Services responsibly and to respect the rights of others. You agree that you shall not:
Any violation of these Terms or unauthorized use of any information or materials displayed on or available from the Digital Services may violate copyright laws, trademark laws, laws of privacy and publicity and other laws and regulations and may result in, among other things, termination of your access to the Digital Services by Hannaford in its sole discretion. We have the right, but not the obligation, to remove any submitted or posted content for any reason.
4. Product and Service Images and Descriptions
We try to describe and display the features of all of the products and services shown on the Digital Services as accurately as possible; however, we do not warrant that all product descriptions, photographs, pricing or other information on the Digital Services is accurate, complete, current or entirely error-free and may make changes at any time and without notice. The colors you see will depend on your monitor and the descriptions we provide often depend on information given to us by others. In addition, the information on the Digital Services may contain typographical or other human errors and may not be complete or current despite our efforts. All weights and size dimensions may be approximations.
The names, marks and logos appearing in the Content are, unless otherwise noted, trademarks owned by or licensed to Hannaford. The use of these marks, except as provided in these Terms, is prohibited. From time to time, Hannaford makes fair use in the Content of trademarks owned and used by third parties. Hannaford makes no claim to ownership of those marks.
6. User Submissions
Hannaford welcomes your comments on our Digital Services and the Content. However, you acknowledge that if you send Hannaford creative suggestions, ideas, comments, notes, drawings, recipes, concepts, inventions or other information (collectively, the "Information"), you grant to Hannaford an irrevocable, perpetual, worldwide, royalty-free, transferable license to use, copy, prepare derivative works based on and publicly perform, display and distribute the Information you submit for any purpose whatsoever, without restriction and without compensating you in any way. You also grant and are authorized to grant Hannaford the right to use, without consideration, any name or likeness you submit with the Information. You agree that this license is effective automatically (without further action by you) when you submit the Information to us.
Obviously, you should not send us any Information that you do not want to transfer to Hannaford, or that you are legally prohibited from transferring to us, such as confidential information or product or service ideas that you intend to derive revenue from.
As a user of the Digital Services, you are responsible for your own communications and are responsible for the consequences of their posting. Therefore, do not do any of the following things: transmit to Hannaford material that is copyrighted, unless you are the copyright owner or have the permission of the copyright owner to post it; send material that reveals trade secrets, unless you own them or have the permission of the owner; send material that infringes on any other intellectual property rights of others or on the privacy or publicity rights of others; send material that is false or fraudulent; send material that is obscene, defamatory, threatening, harassing, abusive, hateful, embarrassing to another user or any other person or entity or that is otherwise objectionable; send sexually-explicit material; send advertisements or solicitations of business; send chain letters, pyramid schemes, political campaigning or spam; send material containing viruses or other malware; or impersonate another person.
Hannaford is under no obligation to post, forward, transmit, distribute or otherwise provide any material available through the Digital Services, including Information you provide to Hannaford; accordingly, Hannaford has an absolute right to remove any material available through the Digital Services in its sole discretion at any time. Hannaford reserves the right to expel users and prevent their further access to the Digital Services for violating these Terms or the law and reserves the right to remove any communications from the Digital Services.
7. Infringement Notice
You are hereby informed that Hannaford has adopted and reasonably implemented a policy that provides for the termination in appropriate circumstances of users of Digital Services who are repeat copyright infringers. If you believe your copyright or the copyright of a person on whose behalf you are authorized to act has been infringed, you may notify our copyright agent:
Cory S. Menees, Senior Corporate Counsel, Retail Business Services LLC, 2110 Executive Drive, Salisbury, NC 28147. Email: Cory.Menees@RetailBusinessServices.com. Telephone: (704) 310-3233.
To be effective, your notification must (i) be in writing, (ii) be provided to our copyright agent and (iii) include substantially the following:
8. APPLICANTS FOR EMPLOYMENT - YOUR WARRANTIES
By submission of application materials to Hannaford (including, without limitation, resumes and responses to questions set forth on our electronic applications), you warrant to Hannaford that you are at least 18 years of age and that all information submitted by you to Hannaford is true and correct. You further warrant that such materials and information is submitted in good faith and based upon a bona fide interest in obtaining employment. Your submission of a resume, online application or other related materials to Hannaford does not guarantee you employment with Hannaford or any other entity. In addition, if you are ever hired by Hannaford, your employment will be on an "at will" basis. That means either you or Hannaford may terminate the employment relationship for any reason, at any time, upon reasonable notice.
9. WARRANTY DISCLAIMER
Although Hannaford strives for accuracy in all elements of the Content, it may contain inaccuracies or typographical errors. The content of all resumes and job postings is the sole responsibility of the individual or corporate entity submitting such material to Hannaford. Additionally, while users of the Digital Services are bound by these Terms not to submit false material, Hannaford cannot be responsible for the violation of these terms by users, or for the reliance by users upon false or misleading material submitted by other users. Hannaford makes no representations about the accuracy, reliability, completeness or timeliness of Online Material or about the results to be obtained from using the Digital Services.
10. HIPAA Notice of Privacy Practices
Hannaford and its affiliates are committed to protecting our customers' privacy in connection with protected health information. Our HIPAA Notice of Privacy Practices located here describes, among other things, the privacy protections in place for our pharmacy-related services.
11. Pharmacy and Medical Content
All content provided in the pharmacy area, and all other medical information provided via the Digital Services, is for educational purposes only and is not intended to substitute for the diagnosis, treatment and advice of a medical professional. Such content does not cover all possible uses, precautions, side effects and interactions, and should not be construed to indicate that any drug is safe for you. Consult your Hannaford pharmacist and your medical professional for guidance and check the product information before using any prescription or over the counter drugs.
The Digital Services originate from Scarborough, Maine, USA. Hannaford does not claim that the Digital Services, including the Contents, are appropriate or may be used outside of the United States. Access to the Digital Services may not be legal by certain persons or in certain countries. If you access the Digital Services from outside of the United States, you do so at your own risk and are responsible for compliance with the laws of the jurisdiction from which you access the Digital Services.
These Terms are governed by the substantive laws of the State of Maine, without regard to its conflict of laws principles. You agree to submit to the jurisdiction of the courts situated in Cumberland County, State of Maine with respect to any dispute, disagreement or cause of action related to or involving the Digital Services. If any provision of these Terms is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms, which shall remain in full force and effect. No waiver of any of these Terms shall be deemed a further or continuing waiver of such Term or any other Term. Except as expressly provided elsewhere in the Digital Services, these Terms constitute the entire agreement between you and Hannaford with respect to your use of the Digital Services.
15. Contact Us
We welcome you to contact us with any questions, comments or concerns about Hannaford's Digital Services.
Mail: Hannaford Supermarkets, 145 Pleasant Hill Road, Scarborough, ME 04074
Internet: Customer Service Feedback form
Telephone: (800) 213-9040